**Job Qualifications** - Willing to do 6 months project - Bachelor's Degree or equivalent combination of education and work experience - 3-year experience in
We are looking to hire an experienced Reconciliation Specialist to join our vibrant team at Manulife Insurance Malaysia in Manila. Growing your career as a
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Recommend service and product enhancement to improve the sales potential and customer satisfaction. - Develop field sales action plans to facilitate the
Join our team! OPERATIONS SUPERVISOR Job Description: -Assist in the training process -Ensure that every agent is: well prepared for their calls, understands &
**Job Qualifications** - Willing to do 6 months project - Bachelor's Degree or equivalent combination of education and work experience - **3-year experience in
To mang and create successful Customer Service Agents, this position will be in charge of directing and training the delivery team (CSAs). The selected
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
The IT Operations Specialist is vital in ensuring that Hopper's customer service tools are optimized from a process, maintenance, and operational perspective
Responsibilities: Responsible for the training and development of the QA Specialists to ensure all project requirements are met/exceeded and the overall
Job summary Track and documents employee time and schedule Assist in reviewing agent performance results daily Provide quality intelligence to help optimize
We are in search of an experienced Finance Transformation & Operational Excellence Sr. Consultant to join our collaborative team at Manulife Insurance Malaysia
Job summary Rewarding career with TDCX Work with world's most loved brands Opportunity to grow and be more Job seniority:mid-to-senior level Responsibilities
Responsibilities To drive team performance, manage outliers, coaching agents and monitoring of live calls Interact with Client in Team settings Assist staff
Description The Job: As a Senior Wintel Infrastructure Reliability Engineer , you will be part of the cloud server engineering team. You will be working with
Description At Manulife, we're passionate about building software that solves problems. We count on our team to empower our users with a rich feature set, high
Description The opportunity The IT People Leader manages teams of technologists with a focus on facilitating the team operations to ensure all deliverables are
Accenture in the Philippines is currently looking for **Customer Service Representatives** who will be responsible in performing the following day-to-day
**Qualifications**: - Bachelor's Degree in Journalism/Communications or any BA/BS degree or equivalent practical experience - At least 1-2 years of