Recommend service and product enhancement to improve the sales potential and customer satisfaction. - Develop field sales action plans to facilitate the
Job summary Read and understand statement of work for assigned account(s) and ensure Service Desk adherence to contracted service support Identify, document
Job summary Process and maintain support processes for assigned accounts Analyze account data and provide trend reporting for service improvements Provide
Nova Flex is a rapidly growing, value-added distributor of specialty LED lights. The people at Nova Flex embody the following core values: **Treat everyone
**JOB SUMMARY** Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for
Job summary Jr. Customer Service Officer at Manulife Philippines Handles walk-in and email transactions of customers and agents Fulfills and resolves
Job DescriptionWorkforce/Lead Manager will be responsible for managing the schedules of IT Support to ensure enough staff has been scheduled to meet daily
Job DescriptionWTW is looking for an experienced Quality Analyst. This role will adhere to and promote quality assurance methods and procedures to ensure all
We are searching for a confident Workforce Management Specialist to join our awesome team at PartnerHero in Metro Manila. Growing your career as a Full Time
Position Overview The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed
Job summary Join our team while working at the comfort of your home! Assist in the training process Ensure every agent is well prepared for their calls,
Job summary Supervisors/Team Leaders (Call Centre & Customer Service) Rewarding career with potential for growth Work with top brands and diverse people Job
Description The opportunity The IT People Leader manages teams of technologists with a focus on facilitating the team operations to ensure all deliverables are
We are desiring to recruit a resilient Associate Manager, Customer Experience Operation to join our incredible team at Coinbase in Manila. Growing your career
CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we
1. Promptly answer concerns and queries from selected accredited providers calling for assistance in providing medical service to AXA customers availing in
Responsibilities: a. Set Objectives i. Plan, organize, direct and control your sales staff to meet group and individual objectives ii. Use these to help your