**What we can offer?** - HMO Benefits - Shift Schedule (Day shift/Mid shift/Night shift) - Pioneer, Non-voice, and Easy Accounts Available - Incentives and
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
The Opportunity Technology Overview :• New Relic Suite, Broadcom APM, Dynatrace Synthetics, and PRTG, and others in use by teams across Manulife AIOps
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include
**_**_ - *What we can offer?_* - HMO Benefits - Shift Schedule (Day shift/Mid shift/Night shift) - Pioneer, Non-voice, and Easy Accounts Available - Incentives
**What we can offer?** - HMO Benefits - Shift Schedule (Day shift/Mid shift/Night shift) - Pioneer, Non-voice, and Easy Accounts Available - Incentives and