Key Responsibilities:- Familiarization and navigation of both Fixed and Mobile tools and accounts- Review and validate escalations from alarms
Agents who will cater to operators, drivers, riders and customer's needs by ensuring to provide the correct, appropriate, and relevant information needed to
MINIMUM QUALIFICATIONS:- Must have excellent English communication skills- Should be at least 18 years old- Must have completed high school, Senior High
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate- Identify and escalate situations requiring urgent attention.-
Job Duties and Expectations:- Utilizes computer/on-line guidelines in responding to customer inquiries.- Informs customers about services available and
**Responsibilities**- Diagnose, report, and assist customers with software problems, navigate the platform and understand customer needs, gather information,
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