The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
Manage Team Managers to ensure program(s) productivity, quality and customer satisfaction/client performance objectives are met and performed in an efficient
**Duties and Responsibilities**:- Monitor and update Sitetrax and client systems to schedule tickets of work.- Validate incoming tickets to ensure all the
Description Our client:As digital transformation continues to accelerate, our client is at the center of this change—supporting their clients' digital
**JOB DESCRIPTION**- Monitor the performance of associates & coach them, if and when required- Process Training/OJT for New Trainees- Processing/escalations &
Position Overview Job Title: Administrative Assistant Joby Type: Full Time Location: Philippines (Remote) We are seeking an Administrative Assistant to provide
customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing call
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
Job Description: We are looking for a motivated and energetic Call Center Representative to join our team at AQWIRE in Makati, NCR, Philippines. As a part-time
Do you have what it takes to be part of our growing Work-From-Home Order Taking Program?We need **Team Leaders** to support our restaurant order-taking
MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga Philippines. MVP was founded with the aim to be a bridge
**Description****Real Time Analyst**The Real Time Analyst is responsible for monitoring statistics, staffing adherence, list penetration and client key
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
With experience as RTA for 6 mos. - 1 yearOnsite in Alabang, Mandaluyong, or Ilo-IloQUALIFICATIONS:- Proficient in using MS Office and with advanced skill in
With experience as RTA for 6 mos. - 1 yearOnsite in Alabang, Mandaluyong, or Ilo-IloQUALIFICATIONS:- Proficient in using MS Office and with advanced skill in
With experience as RTA for 6 mos. - 1 yearOnsite in Alabang, Mandaluyong, or Ilo-IloQUALIFICATIONS:- Proficient in using MS Office and with advanced skill in
**About the Role**A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
WHO WE ARE:RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a