Posting of Payments Extract, validate the collection file and ensuring an up-to-date and accurate details Post payments in the system Reconciliation and
JOB DESCRIPTION SOA preparation Follow-up payments and ensures timely collection of outstanding accounts Receives payment and issues provisional receipts (PR)
JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation,
Review and evaluate claims assigned to claim handler. Attend to the inquiries of insured and walk in clients in the assigned branch. Approves LOA within
JOB DESCRIPTION JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the
JOB DESCRIPTION Key Result Areas Major Activities Output Challenges and Risks Customer Care Handling Educate customers and answer queries on products,
JOB DESCRIPTION - Responsible for providing end to end customer servicing to AXA Customers using different communication channels - Address queries on policy,
JOB DESCRIPTION Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity
Main Purpose of the Job: Provide operational support for telephony services including Contact Center and Head Office for new and existing clients. A subject
MAIN PURPOSE OF THE JOB: The role is responsible for championing ITSM best practices and the effective performance of IT operations governance with agility in
Key Result Areas Major Activities Output Challenges and Risks Customer Care Handling Educate customers and answer queries on products, processes, and policy
JOB DESCRIPTION ·Monthly/Annual Target ·Retain Existing Business of Metrobank (Renewal) and Orix ( Renewal ) accounts ·New Business (Solicitation) ·APE
Job Purpose : The successful Life Claims Officer is responsible for the coordination and support of initiatives relative to the evaluation, processing, and
JOB DESCRIPTION As may be assigned, the following are the major processes or functions of a Distributor Compensation and Benefits Officer Computes
Position Overview The role is responsible for all forecasting, scheduling, interaction volume monitoring, and adjusting. Including responsibility for
SOA preparation Follow-up payments and ensures timely collection of outstanding accounts Receives payment and issues provisional receipts (PR) as needed PDC
Remarks: Requisition part of CSE approved new vacancies under Customer Engagement (2 Jr SROs) Job Purpose: Evaluate, resolve and manage formal customer
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Manage, assess and reports service level performance of the assigned ITIL processes and the related service management tools. The role will handle the
Job Purpose The main duty includes defining and implementing the overall vision of Life and Health Claims in managing various initiatives aimed at enabling the