Key Result Areas Major Activities Output Challenges and Risks Customer Care Handling Educate customers and answer queries on products, processes, and policy
Job DescriptionWhat is expected from you?Consistently delivers "Wow" experiences and services to internal and external customers through multiple
We are seeking a proactive Customer Experience Ambassador to join our vibrant team at TSA Group in Pasay. Growing your career as a Full Time Customer
Full-timeEmployment Type: Full-Time Company DescriptionWho are we? TSA is an Australian-owned business specialising in helping companies acquire, retain and
Job Purpose : The successful Life Claims Officer is responsible for the coordination and support of initiatives relative to the evaluation, processing, and
JOB DESCRIPTION As may be assigned, the following are the major processes or functions of a Distributor Compensation and Benefits Officer Computes
JOB DESCRIPTION ·Monthly/Annual Target ·Retain Existing Business of Metrobank (Renewal) and Orix ( Renewal ) accounts ·New Business (Solicitation) ·APE
SOA preparation Follow-up payments and ensures timely collection of outstanding accounts Receives payment and issues provisional receipts (PR) as needed PDC
Remarks: Requisition part of CSE approved new vacancies under Customer Engagement (2 Jr SROs) Job Purpose: Evaluate, resolve and manage formal customer
Manage, assess and reports service level performance of the assigned ITIL processes and the related service management tools. The role will handle the
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Job Purpose : The successful Life Claims Senior Officer is responsible for a deeper investigation of insurance claims to ensure accuracy and prevent fraud,
Job Description: Directly responsible for the adjudication and approval of death, critical illness, TPD, Hospitalization benefit of all individual and group
The Branch Head typically serves as a member of management and is considered a senior level consulting within the organization. As such, the Branch Head
Job Purpose The main duty includes defining and implementing the overall vision of Life and Health Claims in managing various initiatives aimed at enabling the
Job Purpose: To provide operational services in the service centers in relation to inquiries for New Business and Aftersales transactions and requests, receipt
Primarily responsible for ensuring that distributor requests and other licensing-related tasks are completed correctly and timely. Also responsible for
1. Promptly answer inbound calls and emails from customers/distributors/providers who are looking to get a pre-approval for an availment/claim on a health
Responsible to Commercial Lines (CL) UW team – Property, Engineering, Marine, Casualty, Bonds and Technila Service Over-all responsible on the performance of
Job Description : Define, document, facilitate and coordinate Licensing and Compensation project management framework from building requirements, planning,