Qualifications:• At least completed 2 years in College• A minimum of 1 year experience in customer service voice account is required, CSR for a Retail
The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan
Build syntax codes to develop speech categories and speech score cards that can support the quality auditing process on their daily monitoring and scoring of
**Minimum Qualifications**:Atleast 2 to3yrs of QA experiencePreferably with BPO experience under a healthcare or insurance projectExcellecent English
At least 1 - 2 years of call center QA experienceWilling to work on a night shift scheduleWilling to work on-site in Pasig/ QC"We request your consent to
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance
**WHY JOIN OUR TRANSEC TEAM?**- Represent one of the top leading brands in PH- Great working environment with work-life balance- Healthcare & life insurance
**Qualifications**:- **Amenable to work onsite (Alabang).**:- **6 months to 3 years of experience as Call Quality Analyst.**:- **With Insurance background /
The Infrastructure Intermediate Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live
Responsibilities· Monitors all interactions and ensures accuracy of the same with on-time/immediate feedback to the floor.· Coordinates and facilitates call
**Responsibility / Activity**- Prepares new representatives by conducting orientation to CS/SRT process.- Conduct role-playing activities to develop customer
**Qualifications**:- Graduates of any four-year course;- At least 6 month experience in Call Center is an advantage;- Fresh graduates with strong leadership
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge
Responsibilities:- Participates in design of call monitoring formats and quality standards.- Performs call monitoring and provides trend data to site
Job DescriptionReal-Time AnalystYou lead the way. We've got your back.At American Express, we know that with the right backing, people and businesses have the
Position: Sales Operations Senior AnalystLocation: Quezon CityJob Description:Leadership and Team Development:Identify and nurture talent, lead, motivate, and
APPLICATION REMINDER: We appreciate your interest in applying with Accenture. As you go along the recruitment process, we require everyone to complete their
The Telesales Analyst in CBPS is a trainee professional role. The overall objective of the role is to offer Citi products and services to meet financial