Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Sr. Director of Operations Meet & Exceed all BPM metrics like AHT, Staffing Adherence, Abandoned% Occupancy for Voice Business Back office : Meet and Exceed
About the role Career progressing opportunity Exciting opportunity to work with people across ANZ An opportunity to provide better outcomes for our customers
Multi-Channel Service Consultant Multi-Channel Service Consultant Req ID: Department: AR Customer Services Ops Customer Servicing Retail Division: Australia
JOB DESCRIPTION Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity
:Ongoing Responsibilities Strategy ·Ensure that services are delivered in accordance with the set procedures indicated in the department's Quality Procedures
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Sr. Director of Operations Meet & Exceed all BPM metrics like AHT, Staffing Adherence, Abandoned% Occupancy for Voice Business Back office : Meet and Exceed
About the role Career progressing opportunity Exciting opportunity to work with people across ANZ An opportunity to provide better outcomes for our customers
Multi-Channel Service Consultant Multi-Channel Service Consultant Req ID: Department: AR Customer Services Ops Customer Servicing Retail Division: Australia
JOB DESCRIPTION Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity
:Ongoing Responsibilities Strategy ·Ensure that services are delivered in accordance with the set procedures indicated in the department's Quality Procedures
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Sr. Director of Operations Meet & Exceed all BPM metrics like AHT, Staffing Adherence, Abandoned% Occupancy for Voice Business Back office : Meet and Exceed
JOB DESCRIPTION Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity
:Ongoing Responsibilities Strategy ·Ensure that services are delivered in accordance with the set procedures indicated in the department's Quality Procedures
Job Purpose Responsible for leading and developing (coaching) a team of minimum 10 CCEs to drive customer advocacy while meeting productivity and service level
Sr. Director of Operations Meet & Exceed all BPM metrics like AHT, Staffing Adherence, Abandoned% Occupancy for Voice Business Back office : Meet and Exceed
ResponsibilitiesStrategy· Ensure that services are delivered in accordance with the set procedures indicated in the department's Quality Procedures Manual,
:Ongoing Responsibilities Strategy ·Ensure that services are delivered in accordance with the set procedures indicated in the department's Quality Procedures