We are looking for a focused Vendor Performance Assurance Consultant to join our experienced team at Verizon Enterprise Solutions in Muntinlupa. Growing your
1. WFM Assistant Manager - 50k package 2. Executive WFM - 35K Package Both Location - Alabang - Capella The key purpose of this role is to lead, coach,
**Main Role** **Superior Facilitation Skills** - Facilitation 3-5+ years of experience conducting classroom/virtual training and/or seminar/workshop topics
!*!With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Job DescriptionAssist in managing both the Call Center and Claims teams Handle first level of escalated calls transferred by agents; Document details of all
JOB DESCRIPTIONResponsibilities:The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance
Requirements: -at least 5 years of experience in call center training or learning delivery environment (2 years of which as Assistant Manager/Manager in a BPO
Requirements: -at least 5 years of experience in call center training or learning delivery environment (2 years of which as Assistant Manager/Manager in a BPO
**Main Role** **Superior Facilitation Skills** - Facilitation 3-5+ years of experience conducting classroom/virtual training and/or seminar/workshop topics
**Position Summary**: The Operations Manager oversees the daily performance of call center supervisors and their respective teams. This includes the analysis
-Assist in managing both the Call Center and Claims teams -Handle first level of escalated calls transferred by agents; Document details of all escalated calls
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Job summary Quality Specialist Perform duties required of Quality Coach Regular interaction with LOB Client Job seniority:entry level Responsibilities •
Job DescriptionAssist in managing both the Call Center and Claims teams Handle first level of escalated calls transferred by agents; Document details of all
Job summary Call center training manager Onsite position in Alabang Muntinlupa Shift schedule: 7PM - 4AM PST (weekends off) Job seniority:mid-to-senior level
Requirements: -at least 5 years of experience in call center training or learning delivery environment (2 years of which as Assistant Manager/Manager in a BPO