Job DescriptionReal-Time AnalystYou lead the way. We've got your back.At American Express, we know that with the right backing, people and businesses have the
Permanent Paglalarawan Qualifications: Bachelor's Degree: with more than 3 years of exp as Quality Lead/Supervisor. With over 3yrs experience in presentation
Job SummaryThe operations Supervisor reports directly to the Operations Manager.**Main Objectives**:Team Attendanceâ—‹ Monitors attendance of the customer
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Monitoring of Calls- Daily/weekly/monthly reports and other communication materials to highlight quality metric performance achievements and identify areas of
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
URGENT HIRING!- Position: CSR / TSR / B2B / SALES / TL / QA- Competitive Salary Package!- With Commission, Incentives, Signing Bonus- Set-up: Office-based or
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live
**Job description**:The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge
Identify and diagnose issues and problems- Categorize and record reported queries and provide solutions- Support problem identification- Advise users on
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and
CUSTOMER CARE-QUALITY ANALYST**Job Description**:Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
URGENT HIRING!- Position: CSR / TSR / B2B / SALES / TL / QA- Competitive Salary Package!- With Commission, Incentives, Signing Bonus- Set-up: Office-based or
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing