The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values and methodology.
The Quality Analyst assesses call quality to ensure that CSRs deliver their role in line with the company and client's quality values and methodology.
Clark | Real Time Analyst for Project Diamond Thursday, April 4, 2024 We design, build and deliver end-to-end CX for many of the world's most respected
Teleperformance Clark | Quality (Sales) Coach - Digital App Store Account Thursday, March 21, 2024 We design, build and deliver end-to-end CX for many of the
Site Director - Cebu, Central Visayas, Philippines (On-site) At Continuum, we embrace the unique needs of each client to provide world-class customer support
Position Summary Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company
Are you one that AIMS HIGHER . REACHES FARTHER when it comes to real-time management? Can you ACT BOLD.BE PASSIONATE with your impressive knowledge
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to
Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into
You will conduct client program training and reinforcement training for new hires. You will also guide our newbies in their A-bay training up to their
You will conduct client program training and reinforcement training for new hires. You will also guide our newbies in their A-bay training up to their
Supervisor Customer Care (Night Shift) At First Advantage, people are at the heart of everything we do. This mindset spans from our customers and partners to
Manager I - Operations (Product Support), Onsite The Manager of Product Support Operations is responsible for managing the performance and development of a
Monday, February 5, 2024 We design, build and deliver end-to-end CX for many of the world's most respected digital-born and vertical leading brands. Our
The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the
About the role: To many companies, Customer Care means 'phone agents'. At Zepz, you are so much more! Our Customer Care team is the heart of our business and
Junior Customer Care Executive (Cebu, Philippines) Zepz is the group powering two leading global remittance brands: WorldRemit and Sendwave. Since 2010, we
Main Responsibilities: Maintain framework and implement training programs, modules and materials on sales in accordance with the program standards. Provide
2022 Customer Service Representative (Oct 2022) Opportunity Expired UP TO 23K +30K SIGNING BONUS I NO EXPERIENCE NEEDED. We are seeking call centre agents to
Grab the opportunity, achieve your highest potential with iOPEX Technologies! We are looking for awesome and talented Operations Supervisors who wants to join