We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our
Looking for a job you can grow with? We are seeking a talented and motivated individual.Job Responsibilities: • Handling customer inquiries: Call center
Sr Workforce Manager US Night (PH) page is loaded Sr Workforce Manager US Night (PH) Apply locations Mandaluyong City Quezon City time type Full time posted on
Job Responsibilities: - Mechanize the collection of all historical data for trending - call volume, AHT, Service Level and shrinkage factors. Trending needs to
Elevate Your Career with Us! Calling all trailblazing people ready to make their mark! At Accenture, we celebrate individuality, encourage innovation, and
Responsible foranswering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. They
Job summary Voice and Non Voice support provided to customers. Primary escalation contact for Account Leaders. Provide account-specific KPI/SLA/SLO reporting
Job Responsibilities: - Mechanize the collection of all historical data for trending - call volume, AHT, Service Level and shrinkage factors. Trending needs to
Your responsibilities will include: • Performs regular Quality audits based on accepted standards in sampling to ensure delivery is consistent and at par
Looking for a job you can grow with? We are seeking a talented and motivated individual. Job Responsibilities: • Handling customer inquiries: Call center
We are searching for a resilient Operational Excellence Director to join our cohesive team at Manulife Insurance Malaysia in Manila. Growing your career as a
Responsible foranswering customer queries, dealing with complaints, and providing potential customers with detailed information about our products. They
Job Responsibilities: - Mechanize the collection of all historical data for trending - call volume, AHT, Service Level and shrinkage factors. Trending needs to
**Responsibilities**: - Provide agents with a working schedule for the business week, incorporating all Client requirements (i.e., retraining, call backs) as