The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
We are eager to add a remarkable Operations Training Supervisor to join our diverse team at UnitedHealth Group in Davao City. Growing your career as a Full
Responsibilities To drive team performance, manage outliers, coaching agents and monitoring of live calls Interact with Client in Team settings Assist staff
Job Title:Subject Matter ExpertJob DescriptionThe Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter
The Sr Workforce Analyst is vital in ensuring that we have the best possible workforce analytics to ensure that Customer Service is optimized to help Hopper's
1. Promptly answer concerns and queries from selected accredited providers calling for assistance in providing medical service to AXA customers availing in
We are hiring an enthusiastic Operations Manager to join our high-achieving team at Acquire BPO Philippines in Mandaluyong. Growing your career as a Full Time
We are on the lookout for an experienced Operations Team Lead to join our all-star team at Confidential in Quezon City. Growing your career as a Full Time
We are searching for a resilient Operational Excellence Director to join our cohesive team at Manulife Insurance Malaysia in Manila. Growing your career as a
**About the Role** A **Real Time Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
Position Overview The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed
Microsoft Windows Server AdministrationAccess management on Cloud PortalGood knowledge of the different Cloud platformsAbility to utilize effective techniques
We are looking for a hardworking Operations Manager to join our stellar team at Sophi Inc in Cebu City. Growing your career as a Full Time Operations Manager
We are seeking a remarkable Team Leader to join our cohesive team at Acquire BPO Philippines in Mandaluyong. Growing your career as a Full Time Team Leader is
Job Title:Subject Matter ExpertJob DescriptionThe Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter
JOB DESCRIPTION 1. Promptly answer concerns and queries from selected accredited providers calling for assistance in providing medical service to AXA customers
Customer advocacy is at the heart of Customer Service. Hopper's Customer Service teams endeavor to automate, in order to allow customers to help themselves
Job summary Manages and oversees a team of CSR's Monitors performance of team members against metrics Provides support and assistance to improve metrics Job
Job summary Manage and oversee a team of CSR's Monitor team performance and provide support Perform administrative duties and motivate agents Job