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JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the implementation,
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JOB DESCRIPTION JOB PURPOSE The Customer Care Manager is responsible for overseeing the core operations of the Contact center. Will be responsible for the
Overview Full Potential Solutions (FPS) is a performance-based outsourcing firm headquartered in Boston, MA, with operations in Kansas City, MO; Metro Manila,
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Position Overview The role is responsible for all forecasting, scheduling, interaction volume monitoring, and adjusting. Including responsibility for
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