Our Sr. Manager, Operations is responsible for the day-to-day operations of a multi-client site where FTE justifies, while achieving a high level of
JOB RESPONSIBILITIES Performance Management Ensure that the team members clearly understand and therefore meet (at minimum) or exceed requirements /
Senior Business Analyst | Hybrid - Cubao | Graveyard Business/Systems Analysts (Information & Communication Technology) The Business Analyst assists with the
Senior Reports Analyst | Hybrid - Cubao | Graveyard The Business Analyst assists with the analysis and tracking of customer conversations/interactions
At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data
Job Description: Gcash, a leading financial technology company based in Parañaque, NCR, is looking for a part-time Call Center Manager to join our team at the
Senior Speech Business Analytics Analyst | Hybrid - Cubao | Graveyard Business/Systems Analysts (Information & Communication Technology) The Business Analyst
Job Summary:Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionWTW is looking for an
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Essential Functions/Core Responsibilities- Provide floor support, learning sessions & feedback to agents (Subject Matter Expert).- Monitor closure of service
Senior Customer Interaction Analyst | Hybrid - Cubao | Graveyard The Business Analyst assists with the analysis and tracking of customer
Job Description: To deliver operational experience and excellence Excellent people / Team Management skills. Develop key metrics and reporting aids that
Permanent Paglalarawan Qualifications: Bachelor's Degree: with more than 3 years of exp as Quality Lead/Supervisor. With over 3yrs experience in presentation
KEY RESPONSIBILITIES: To deliver operational experience and excellence Excellent people / Team Management skills. Develop key metrics and reporting aids that
Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we
CUSTOMER CARE-QUALITY ANALYST**Job Description**:Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist (Quality Assurance Tester)**JOB SUMMARY**To accurately and