The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Essential Functions/Core Responsibilities - Provide floor support, learning sessions & feedback to agents (Subject Matter Expert). - Monitor closure of service
Are you one that AIMS HIGHER .REACHES FARTHERwhen it comes to real:time management? Can youACT BOLD.BE PASSIONATEwith your impressive knowledge and analytics
Operations Manager (QC/Pasig Area) - Pooling The position is responsible for managing day to day operations and execution of programs. Supervises multiple Sr./
Job summary Identify recruiting issues and implement solutions Handle appropriate escalations and communicate to stakeholders when necessary Provide necessary
We are looking to hire a brilliant Operations Manager | Financial/Insurance Experience | Onsite - BGC to join our exceptional team at Eastvantage in Taguig.
Job summary Voice and Non Voice support provided to customers. Primary escalation contact for Account Leaders. Provide account-specific KPI/SLA/SLO reporting
We are on the lookout for a brilliant Service Desk Expert to join our dynamic team at Fujitsu Limited in Taguig. Growing your career as a Full Time Service
Job DescriptionWTW is looking for an experienced Quality Analyst. This role will adhere to and promote quality assurance methods and procedures to ensure all
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Essential Functions/Core Responsibilities - Provide floor support, learning sessions & feedback to agents (Subject Matter Expert). - Monitor closure of service
We are searching for an experienced Sr. SME, Operations to join our diverse team at Concentrix in Davao City. Growing your career as a Full Time Sr. SME,
Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we
CUSTOMER CARE-QUALITY ANALYST **Job Description**: Position Summary: Supports the Customer Care Team in enhancing its Quality of Service through the
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and
#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and
We are looking for a focused Operations Team Lead | Financial Tech | BGC Taguig to join our passionate team at Genpact in Taguig. Growing your career as a Full
Your responsibilities will include: • Performs regular Quality audits based on accepted standards in sampling to ensure delivery is consistent and at par