**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
** Willing to on-board first as an Agent and be familiar with the accounts and process for more or less 3 months before being a QA ****-****We offer**:-
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
JOB DESCRIPTION SPANISH SPEAKING AGENT Summary of Duties of a Universal Contact Center Agent. The duties will heavily focus on Customer Retention but also span
This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. Job DescriptionWTW is looking for an
JOB RESPONSIBILITIES- Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
**JOB SUMMARY**Agents will receive inbound calls to assist our client's customers with operational technical support related to their FIOS (Video, Data and
Company Description**Who are we?**TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.
Position: Senior Role Work Type: Full-time Set-up: Permanent WFH Schedule: Night Shift (6 pm to 3 am - can be flexible) Office Location: Global One, Eastwood,
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
**Summary**:Supervise a Quality Assurance team responsible for evaluating, documenting, and reporting the quality of agent customer interactions. Serve as
Job Description: We are looking for a dedicated and experienced Call Center Manager to join our team at AIDE Home Health Care in Pasig, NCR, PH. As a part-time