SummaryConduct client program training and reinforcement training for new hires. Supervise agents through training and Academy Bay (A-Bay), offer, and
The **Customer Service Team Leader** provides World-class support to the Call Center Agents and our clients, and customers, as well as consistently driving us
**Qualifications** - Bachelor's degree holder in Human Resources, Behavioral Science or equivalent - 2-3 years minimum experienced specializing in a Generalist