**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
The **Customer Service - Inbound Advocate **support the communication between our MedRisk Network Providers and the referring Workers Compensation
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where
About the job CS Inbound Advocate START THE MID YEAR WITH A NEW CAREER AT MEDRISK PHILIPPINES, INC! MedRisk, Inc -- a leading provider of managed physical
Job summary Responsible for assisting clients with queries, grievances, issues, or purchases Competitive salary and exciting performance bonuses Career
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
Job summary We are searching for a motivated and experienced Credit Control Associate to join our team. As a Credit Control Associate, you will be assisting
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer
JOB RESPONSIBILITIES - Conduct quality-related reviews of agent performance, evaluating against client and internal quality standards to ensure proper call and
Job summary Seeking dynamic and experienced individual for Workforce Management Manager (Real-Time) Passionate about optimizing contact center performance and
Job summary Call Center Agent - Financial / Mall Of Asia Job seniority:entry level Responsibilities • Handle inbound and outbound calls in a timely manner
Job summary Customer-facing position that requires good English communication skills and willingness to work in shifting schedules. Opportunity to work in a
QUALIFICATIONS & SKILLS: With at least 3 years of experience handling team leads or supervisors At least 5 years of working in BPO/Call Center - customer
Job summary BLENDED CALL CENTER AGENT (EMAIL, CHAT & IB/OB VOICE) Support inbound and outbound customer service and sales projects Handle customer inquiries,
We are searching for a resourceful PHL Workforce/Real Time Analyst to join our exceptional team at Carenet Health in Makati. Growing your career as a Full Time
Managing of inbound and outbound calls in a timely manner - Following "scripts" when handling different topics - Thoroughly and efficiently gather customer