Job summary Positive, motivated, and ready to learn in a fast-paced environment Opportunity to work in a friendly atmosphere Focused on providing exceptional
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate - With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**Summary** Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific
**About the Role** A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Process Specialist (Quality Assurance Tester) **JOB SUMMARY** To accurately and
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
**Workforce IEX Administrator**: **Location: Taguig City, Philippines**: The WFM IEX Administrator performs various activities in close consultation and
The **Customer Service - Inbound Advocate **support the communication between our MedRisk Network Providers and the referring Workers Compensation
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where
Be part of a passionate team and create opportunities! CALL CENTER AGENT (OUTBOUND) Job Description: Outbound calls for surveys, lead generation, event
Be part of a passionate team and create opportunities! CALL CENTER AGENT (On-site) Job Description: -Outbound calls for surveys, lead generation, event
Full Job Description WE ARE HIRING CALL CENTER AGENTS You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Full Job Description WE ARE HIRING CALL CENTER AGENTS You will be answering outbound calls to customers who want to place orders, respond to inquiries.
Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any concerns they may have. Their duties include
The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service
Join our team! OPERATIONS SUPERVISOR Job Description: -Assist in the training process -Ensure that every agent is: well prepared for their calls, understands &
Job summary Vendor Data Analyst role with Cambridge University Press & Assessment Responsible for setting up, maintaining, and recording SAP vendor master data