Call Center Agent Data Management

**Job Overview**:Workforce Analysts interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase

Call Center Agent Job Responsibilities and Duties:- Management and resolve customer complaints- Place customer orders in the computer system- Identify and

WHO WE ARE:RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a

Location: Muntinlupa City/Quezon CityBasic Functions? Responsible for managing staffing models and scheduling processesRole & ResponsibilitiesManage the

Location: Muntinlupa City/Quezon CityBasic Functions? Responsible for managing staffing models and scheduling processesRole & Responsibilities? Manage the

LOCATION Pampanga, PH JOB TYPE Full-Time POSITION OVERVIEW MCI is seeking Customer Service Representatives (Research/Survey) with excellent communication and

Reponsible for managing the configuration, optimization, and performance of the dialler systems used in call centre operations. This role requires a

Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-

Graduate of any Bachelors degree, any field/ Undergraduate/High School Graduate- With at least 2 years experience as Supervisor/Team Lead Role in a BPO setup-

**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific

**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific

**Summary**Evaluate, document, and report the quality of agent customer interactions through standardized call and transaction monitoring. Provide specific

**About the Role**A **Workforce Analyst **is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist (Quality Assurance Tester)**JOB SUMMARY**To accurately and

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

**Workforce IEX Administrator**:**Location: Taguig City, Philippines**:The WFM IEX Administrator performs various activities in close consultation and

The **Customer Service - Inbound Advocate **support the communication between our MedRisk Network Providers and the referring Workers Compensation

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where

We are looking to hire a motivated Senior USRN Clinical Specialist to join our productive team at Aces Call Center in Taguig. Growing your career as a Full

Company Description Who are we? TSA is an Australian-owned business specializing in helping companies acquire, retain and grow their consumer customer bases.