Respond to incoming calls from clients and provide thorough support and problem resolutionMaintain a high customer satisfaction through excellent service and
JOB TITLE: Business Development AssociateJOB LEVEL: Rank & FileNUMBER OF VACANCIES: 2 FTEsWORK LOCATION: Cebu City, Cebu, PhilippinesREMOTE/ONSITE/HYBRID:
CEBU BASE JOBManage large amounts of incoming phone callsCan do Consultative Sales (Upselling)Identify and assess customers needs to achieve
Scheduler is responsible for managing and optimizing the scheduling of call center agents to ensure adequate coverage and efficiency. This role involves
Oversee all real-time WFM activities to ensure operational and client goals are metImplement analysis and reporting via WFM tools availablePrepare
Creates and manages new short-term and long-term forecasts based on historical information on volume, trends, levels and seasonality and utilizing various
Manage a team of RTA analysts to ensure business continuity through outage and event management along with business-as-usual KPIs.Agent schedule adherence and
Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in
Nurture and grow client relationships.Maintain knowledge of NDM Marketing Solutions' services in the BPO & Call Center industryEngage in lead generation
Develop strategies to source and qualify new leads to support NDM Marketing Solutions, Inc.'s client services in the BPO & Call Center industry.Utilize an
Create engaging and informative content for NDM Marketing Solutions, Inc., a leader in the BPO & Call Center industry.Work closely with marketing and SEO teams
Develop functional and appealing web applications based on usability. Work with the Marketing team to match visual design intent for BPO solutions. Optimize
Location: Cebu (onsite)Department: Customer ServiceReports To: Call Center AgentJob Summary:As a Call Center Agent, you will serve as the
Installs and supports MPLS WAN (multi protocol label switching for a wide area network) and IPsec VPNs.Contributes to the network architecture design and
Respond to customer inquiries with professionalism and empathy via phone and email. Record customer interactions, details of inquiries, complaints, or
Calling all BPO Professionals and Aspiring BPO Professionals! Heres your chance to get a head start in your professional careerWhy pick us?Competitive
Foundever Cebu is hiring call center agent. Willing to work ONSITE set up. Can start ASAP this August and September 2024 class.Job: FulltimeWork Set Up: Onsite
Technical Support Representative - August Class - Competitive Salary PackageJob Description: Fielding all incoming help requests from clients via telephone
The Regional Sales Manager shall be responsible for the overall management of his team towards the maximum achievement of sales targets. He/she is also
Answer inbound customer calls and respond to customer inquiries.Handle outbound calls to resolve issues, provide information, or offer services.Provide timely