Position Summary : The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across
Position Summary : The Specialist Quality and Training performs all duties required of a Quality Coach as well as conducts training activities as needed for
Position Summary : The Workforce Forecasting and Planning Analyst is key to the success of the business unit and is responsible for ensuring strategic goals
Position Summary :The Workforce Scheduling and Forecasting Specialist is key to the success of the business unit. This is a workforce management position
We are looking for a remarkable Operations Team Lead | Fraud and Dispute Account | Onsite - Alabang to join our dedicated team at Genpact in Philippines.
Position Summary : The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across
Position Summary : The Workforce Forecasting and Planning Analyst is key to the success of the business unit and is responsible for ensuring strategic goals
Position Summary : The Specialist Quality and Training performs all duties required of a Quality Coach as well as conducts training activities as needed for
Job Description The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises
Position Summary :The Workforce Scheduling and Forecasting Specialist is key to the success of the business unit. This is a workforce management position
Minimum of 1-2 years of experience in call center operations and/or prior experience in customer service and training experience in a service industry
Job Description Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 / 7 environment.
Position Summary : The Training and Quality Manager supports training and quality for a program or a vertical account either within a site and/or across