Job DescriptionAssist in managing both the Call Center and Claims teams Handle first level of escalated calls transferred by agents; Document details of all
JOB DESCRIPTION:Customer Engagement· Program Lead is expected to have a deep understanding of customer challenges and opportunities. This knowledge should be
Review, assess, and report compliance on process / procedure requirements - Assess quality issues, conduct root cause analysis, recommend insights, develops
We are seeking a persistent Program Coordinator to join our high-achieving team at Ateneo in Quezon City. Growing your career as a Full Time Program
Job DescriptionAt WTW, our purpose is to transform tomorrows. We provide data-driven, insight-led solutions in the areas of people, risk and capital to propel
JOB DESCRIPTIONClient - managementManaging Team membersCoachingSession Registration in MyLearningCreate Joining linksRelease Faculty InviteReview Presentation
JOB DESCRIPTION• Tracking, collating, analyzing, reporting data that impacts the site and deal scorecard metrics• Supporting the site and deal in driving
Job Description:Meets required performance standards including but not limited to managing Service Level, Productivity, Efficiency, Quality, etc. Works closely
Job Description:Manages processes based on established performance standards, service & quality levelsImplement full adherence to existing tools used to
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that
An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that
RESPONSIBILITIES:Perform core business process transactions including data entry, data capture, and data verification according to standard delivery
Job DescriptionAt WTW, our purpose is to transform tomorrows. We provide data-driven, insight-led solutions in the areas of people, risk and capital to propel
Job Description:• Establish and nurture rapport with clients that is conducive to a long-term business relationship• Ability to drive revenue and cost
EXL Service (Nasdaq: EXLS) is a recognized business solutions provider. EXL's service offerings are aligned to provide a competitive edge to its clients by
Req ID:268544 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an
Job DescriptionActs as a Subject Matter Expert (SME) for Quality function. Functions as 1st level of escalation in terms of Quality performance and
Job Description:Manages processes based on established performance standards, service & quality levelsImplement full adherence to existing tools used to
Performing quality review - Tagging Dsats (dissatisfied customer survey responses) - Maintain Csat process - Resolving quality disputes - sending quality