Business Analysis Data Call Center Makati

As the Workforce Planning Analyst, you will be responsible for analyzing and forecasting the staffing needs of an organization to ensure optimal resource

Specific Duties & Responsibilities: Manage day-to-day operational definitions/parameters for excellent customer service programs and a high performing Service

About Security Bank We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by

About Security Bank We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by

About Security Bank We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by

About Security BankWe are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by

**Requirements**- College Graduate- Min 2 years in an operation manager or 1 year as Sr Operation Manager role managing a span of min 100-150 full time

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

The Team Leader is responsible for managing a team of Customer Service Executives for in order to:- Provide strategic, consultative advise and help solve

**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

The Team Leader is responsible for managing a team of Customer Service Executives for in order to:- Provide strategic, consultative advise and help solve

**Responsibility / Activity**- To handle all quality related work/assignments/projects given by the HOD- Side by side coaching/audits for all Executives- Live

Permanent Paglalarawan Qualifications: Bachelor's Degree: with more than 3 years of exp as Quality Lead/Supervisor. With over 3yrs experience in presentation

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Are

**Requirements**- College Graduate- Min 2 years in an operation manager or 1 year as Sr Operation Manager role managing a span of min 100-150 full time

The Training & Quality Analyst will be responsible for reviewing performance and delivery of feedback on the quality of service produced by a Customer Service

The Team Leader is responsible for managing a team of Customer Service Executives for in order to:- Provide strategic, consultative advise and help solve