About the role:Provide L2/L3 remote support: Handle complex technical issues, ensuring timely resolution within agreed SLAs.Device Monitoring: Monitor and
About the role:In this role, Level 1 and 2 technical and remote phone support to customers and internal departments is required. The Service Desk is a customer
About the role:Manage tickets from the end-users.Maintain good relationships with end-users and provide support to end-users to ensure the smooth running of