**About the Company** Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently
**Role Responsibilities**: - Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded - Understand and plan all
Qualifications: - Bachelor's Degree Holder with at least 5-7 years of experience in End to End Workforce Management - Proficient in WFM Tools Verint, IEX,
Qualifications: - 2+ years of experience working in a call center and/or transaction site - 2+ years of Workforce Real Time Management experience and workforce
Qualifications: - 2+ years of experience working in a call center and/or transaction site - 2+ years of Workforce Real Time Management experience and workforce
We are desiring to recruit an influential Tactical Analyst to join our high calibre team at Global Payments in Manila. Growing your career as a Full Time
**Position -WFM Analyst** **Max - 35 K** - Graduate in any stream - Well-versed in WFM systems especially IEX and Verint - Minimum of 3 yrs WFM experience in a
RESPONSIBILITIES: - Provide regular on-going analysis of schedule placement in line with business requirements. - Provide support for Partner Workforce
**About the Company** Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently
**Summary** Supervise a team of workforce employee to properly interpret site analytics, perform real-time management, determine schedules, and/or execute
The Workforce Management (WFM) Specialists primary responsibility is to preserve the centers ability to meet contractual service level metrics of each program.
The WFM Specialist provides frontline, 24x7 support for all company programs, with an emphasis on balancing service level goals with agent schedule
KEY SKILLS WFM System WFM Tools Verint IEX BluePumpkin CMS Workforce Analyst **Job Types**: Full-time, Permanent **Salary**: Php34,000.00 - Php35,000.00 per
**Role Responsibilities**: - Forecasting, Scheduling and Real Time Analysis of productivity to ensure that goals are met or exceeded - Understand and plan all
**Summary** Supervise a team of workforce employees to properly interpret site analytics, perform real-time management, determine schedules, and/or execute
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit,
We are in search of a focused Real Time Analyst to join our talented team at RingCentral in Manila. Growing your career as a Full Time Real Time Analyst is an
We are desiring to recruit an influential Tactical Analyst to join our high calibre team at Global Payments in Manila. Growing your career as a Full Time
Job Summary: This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to